Sky247 Rules and Regulations
This document contains rules and regulations which constitute a binding and inalienable agreement between the user and Sky247. While on the Sky247 betting India platform, the user agrees that the company may update, edit, and supplement these rules at any time. The user also agrees that Sky247 reserves the right to decide on a case-by-case basis if an event is not covered by Indian laws and regulations or is an exception. By remaining on the platform, the user also agrees that he/she has read the applicable rules and regulations.
Suspicious Activity Policy
In the event that a user is observed to be acting suspiciously or violating the current rules and regulations, Sky247 has every right to suspend the player’s account by blocking it. The company also has the right to cancel or withhold a player’s bets at its discretion. Sky247 also has the right not to accept appeals and not to refund account funds. Activities that lead to the restrictions mentioned above:
- Using programs or technologies such as VPN that change IP address;
- Sky247 Registration of more than one account;
- Courtsiding and transferring funds to another account;
- Matchfishing, syndicate betting, and any other ways to cheat Sky247.
Third-Party Errors
When using services on the Sky247 platform, the user agrees that the company is not responsible for any errors, inaccuracies, or distortion of information that are associated with poor internet connection or technical problems (in which Sky247 is not involved).
General Errors
Sky247 Bookmaker’s office reserves the right to take the necessary actions to ensure fair service to its customers in case of any apparent errors (wrong team, tournament, player, odds error, wrong time, etc.). To settle such situations (apparent errors), the company can consider the bets invalid and cancel them (make the odds 1.00). Sky247 reserves the right to cancel the bet even after the event has occurred with a clear error.
In the case when, due to technical problems or other reasons, the result of the event is already known, or the client is able to get any advantage, the company has the right to consider the bet invalid. When using the services of Sky247, the client agrees that he will immediately report any errors detected and will not neglect the use of the error. Winner funds will be canceled with any mistakes.
Betting Disputes Arising From Customers
According to this rule, users must immediately contact the Sky247 support team and provide them with all necessary information in the following cases:
- Problems or errors related to betting;
- Dissatisfaction with bets, having various claims related to any betting issues;
- Incorrect calculation of winnings on a bet or their absence.
Results and Market Settlement
According to this section, the user agrees that all market calculations are made in accordance with the Special Sports Rules. All market calculations are made on the basis of official results of the relevant authority for a specific event unless the Special Sports Rules stipulate on what basis the market is calculated.
In the case when official results are not available from the relevant authority, Sky247 calculates the market according to the results collected from independent sources. In this case, the company itself chooses an independent source to be used in the calculation.
Until a new independent source is selected, market calculations will be suspended. If Sky247 cannot find an independent source of data, the company has the right to cancel the market. In this case, users’ bets will be invalid and returned.
Settlements
In accordance with this section, all settlements on the market will take place immediately after the event has ended. The Company may also settle the market before the event has ended, with subsequent adjustments solely for customer service purposes. In the event that the final result differs from that used for settlement, Sky247 has the right to re-settle the market.
In case the market calculation was performed incorrectly due to human or technical error, the calculations may also be changed or cancelled completely. Changes in calculations may indirectly or directly affect the balance of users.
Cancellation of Bets
The user agrees that they cannot cancel or transfer the bet when it has been confirmed. The user has the right to cancel the bet if it was made due to a technical or other error from Sky247. And also in the case if it is specified in the special rules of the event.
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