Sky247 Terms and Conditions
The terms and conditions are a binding agreement between us (Sky247) and the users of our platform (you). Each user who accesses our website or uses our mobile application accepts these terms and conditions. The user also agrees that they have read the current terms and conditions and act in accordance with them.
In order to become a Sky247 client, the user must create an account. This is mandatory for everyone, without exception. By creating an account, the user also confirms that he has familiarized himself with the laws of his country of residence and does not violate them.
By being on our platform, the user also agrees that we have the right to unilaterally modify this section. The user also agrees that we may make any changes without the user’s notice.
Account Creation
In order to start playing on our platform, a user must create an account. This can be done by filling out the registration form on our website or mobile application. The user confirms that the registration data is authentic and belongs to them.
Before completing the creation of an account, the user confirms that they are of legal age and have read the applicable terms and conditions. If, for any reason, the user is under 18 years of age, their account will be blocked without possibility of recovery.
The user may only have one account. For any reason, if the customer has two or more accounts, all accounts will be blocked. The user also confirms that he will only use his account for entertainment purposes. Any fraudulent actions, as well as actions that violate the terms and conditions of the company, will result in the permanent blocking of the account.
The user is also responsible for the safety of his password and other information required to log in to his account. Sky247 is not responsible for losses incurred by the user due to unauthorized access to his account.
Verification
Our Sky247 platform operates in accordance with the laws of the state in which it provides its services. We also operate in accordance with KYC and AML standards. This means that our platform can identify users. For this purpose, our clients are required to provide documents that confirm their identity. If such documents are not provided by the user, we have the right to restrict access to their account or freeze their funds.
Responsibilities of the Account Holder
After creating an account, the user acknowledges that all activities on their account are on their behalf. In the event that it becomes known that actions on the account have been performed by a third party, we may restrict access to the account, freeze funds, or block the account without the possibility of appeal.
If the user is unable to log in to their account, or if their data has been stolen and access has been taken over by third parties, they should immediately contact our support team. For further clarification, the account may be restricted.
The user also confirms that they are using the platform for entertainment purposes only and bears all responsibility for any losses incurred. In case the user has a mental disorder related to gambling, they should immediately stop using our platform.
Deposit at Sky247
In order to start playing for money on our Sky247 platform, the user must deposit his account. You can do this in the “Deposit” section. This function is available around the clock. Also in this section are the deposit methods that are available to the user. The user also confirms that they are the ones making the deposit using their own deposit. In case the funds are received from 3rd parties, the user must immediately notify the support team.
All deposits must be made by the user only from sources that belong to him. Funds of other currencies, which are different from the account currency, will be converted in accordance with the exchange rates of the bank used or set by the payment system. Our platform does not incur losses for currency conversion fees.
Our platform has an anti-money laundering policy, so funds deposited to the account must be wagered at least once. The user also confirms that the funds deposited to his account are obtained legally and that he does not use any fraudulent schemes.
Withdrawals at Sky247
The user can withdraw funds from their account in the Withdraw section. To withdraw funds, the client can use any available method in the Withdraw section. The user also gives his consent to any re-processing of his data. In case of irregularities, the platform has the right to refuse to withdraw funds to the user.
The user also agrees that the withdrawal of funds is available only after wagering them at least once. In case the funds are withdrawn to the account of 3rd parties, Sky247 has the right to refuse the withdrawal of funds, as well as to freeze the balance until the circumstances are clarified.
The company is also not responsible for erroneous details specified by the user. If the user makes a mistake, Sky247 does not cover the client’s losses. The client also agrees that he covers all currency conversions, as well as the commissions of payment systems.
The company also has the right not to notify the user when the bank or payment system charges a commission. The client also agrees that the withdrawal of funds may take up to 30 calendar days. The user is also obliged to inform the Sky247 support service about any errors or inaccuracies related to payment systems and withdrawal of funds.
How Does Sky247 Regulate Accounts?
The client agrees that Sky247 has the right to send an SMS to the phone number specified during registration. This action is a mandatory criterion for user verification. If, for any reason, the user does not confirm the phone number, Sky247 has the right to freeze the funds on the account, as well as suspend its activity. The company has the right to prohibit the withdrawal of funds until the user verifies his phone number.
The user is also obliged to fill in all personal data in the profile so that the company can verify the user. Further, in order to verify the account, the client must provide documents that confirm his identity for additional verification of the user.
In the event that the information provided differs from that provided in the documents, the company has the right to suspend the account until the circumstances are clarified. If any violation is detected, the user’s profile will be blocked, and the money will be non-refundable.
Account Suspension in Sky247
A Sky247 customer may, at his discretion, block his old or new account. To do this, he needs to contact the support service and follow their further instructions. The user is obliged to immediately suspend the activity of his account if the game in Sky247 begins to harm him or his surroundings. The client is also obliged to contact the support service in case of detection of the first signs of gambling addiction.
Privacy and Cookies Policy
Sky247 protects personal data and preserves the privacy of its customers who have registered and verified their accounts. As well as users who visit the platform. The client also consents to the collection of information, which is conducted by the company depending on the product used by the client.
The user also consents to the company’s use of mandatory cookies. The company also has the right to collect non-personal information about the user which does not harm the user. Still, it helps the platform to improve the level of services provided.
Bonus Policy
By being on our platform, the user also agrees that any bonuses and promotions have their own terms and conditions. He also agrees to comply with them fully. The company also has the right to suppress any excessive use of bonuses that the user may take advantage of.
The user also accepts the wagering terms and conditions that are mandatory when receiving bonus funds. The user has the right to refuse to participate in the promotion or receive the bonus according to the prescribed actions in the rules.
Responsible Approach to Gambling
By using our platform, you confirm that you are using the services provided for entertainment purposes only and that you are gambling responsibly. In the event that gambling on our platform starts to cause harm to you or your family, you should immediately contact our Sky247 support for assistance.
Also, if your friends or acquaintances also have gambling addiction problems, you should seek help from our support team. We provide all possible assistance for our customers who have faced unpleasant consequences from gambling.
Feedback and Disputes
For feedback or to open any dispute, our customers can contact the support team using any available communication channel. In order to leave feedback or give advice to improve the service quality, users can also contact the support team.
In case the user finds an error or contradiction in the Terms and Conditions, they are obliged to contact the support team. The user also agrees that the response from the support team will be sent within 15 working days to the user’s specified details, which they have provided at the time of the request.
Our platform monitors all user requests and tries to fairly evaluate and resolve any dispute that has arisen between us and our customers. In the event that a problem is resolved incorrectly, the user may file an appeal, which will be decided within 30 calendar days.
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